1. Personal Data Collection
We collect your personal data when:
- You fill out forms on our website;
- You contact us by email, phone, or social media;
- You browse our website (through cookies and analytics tools).
Types of data collected:
- Personal identification data: name, email, phone, and tax ID when applicable;
- Navigation data: IP address, browser type, pages visited, and time spent;
- Other data: any additional information you provide voluntarily.
2. Use of Personal Data
We use your data to:
- Respond to requests and questions;
- Send relevant information, such as news, offers, or educational content;
- Improve our website and services by analyzing how visitors browse;
- Meet legal and regulatory obligations.
3. Data Sharing
We do not share your personal data with third parties, except:
- When you have given explicit consent;
- To meet legal obligations;
- With partners and suppliers we need to deliver our services, under a contract that protects your data.
4. Data Security
We use technical and administrative measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:
- Data encryption;
- Access monitoring;
- Firewalls and security systems.
5. Your Rights
Under the LGPD (Brazil's General Data Protection Law), you have the following rights over your personal data:
- Confirm that we process your data;
- Access your personal data;
- Correct incomplete, inaccurate, or outdated data;
- Request the anonymization, blocking, or deletion of unnecessary or excessive data;
- Withdraw your consent at any time;
- Request that your data be ported to another service or product provider.
To exercise your rights, write to us at info@bluemetrics.ai.
6. Cookies and Tracking Technologies
We use cookies to:
- Improve your browsing experience;
- Measure how the website performs;
- Personalize content and ads.
You can manage cookie settings in your browser or turn them off if you prefer.
7. Data Retention
We keep your personal data only for as long as we need it to fulfill the purposes described in this policy, unless the law requires us to retain it longer.
8. Changes to This Policy
We may update this privacy policy from time to time, so we recommend reviewing it regularly. We will announce any significant change on our website or through other communication channels.
Questions and Exercise of Rights (DPO)
If you have any questions about this privacy policy or about how we handle your personal data, contact our dedicated data protection channel:
- Email: info@bluemetrics.ai
Data controller:
BLUEMETRICS TECNOLOGIA DA INFORMACAO LTDA · Company Tax ID 44.309.057/0001-42
Parque Científico e Tecnológico da PUCRS (Tecnopuc) · Av. Ipiranga, 6681, room 909
Partenon · Porto Alegre/RS · Brazil · Postal code 90619-900
Last updated: September 23, 2025