Automate your processes with a
GenAI Chatbot
This is an automated customer service solution that uses generative artificial intelligence to simulate human conversations. Unlike traditional chatbots, which rely on pre-programmed flows, GenAI Chatbots have the ability to understand context and generate personalized responses in real time.
Ideal for customer support, virtual assistants, online sales and internal task automation, as they can respond more flexibly, resolve complex issues and evolve based on new data.
Here at BlueMetrics, we have already delivered dozens of GenAI chatbot projects for major players in segments such as education, e-commerce and the financial sector.
Applications
GenAI chatbots can meet a wide range of demands, in the most diverse segments of the economy and internal departments of each company. Check out some possibilities:
Customer service
Content generation
Documentation assistance
Assistance
legal
HR, Management
People Training
Up-selling/cross-selling (increasing the average ticket)
Assistance in financial operations
Tutor
educational
What else would you like to know?
Discover our solutions, cases and news
AI Chatbot development integrates advanced language models (LLMs) with specific knowledge bases, enabling personalized and relevant interactions. Trained on vast data, these models generate natural responses and fluid conversations. The RAG (Retrieval-Augmented Generation) technique enhances the experience by combining language with real-time information retrieval.
How to make a
GenAI Chatbot?
Updated responses: With RAG, the chatbot accesses internal systems, offering accurate responses.
Efficiency: Automates processes, reducing costs and service time.
Scalability: Handles high volumes without compromising quality.
Better decisions: Integrates data, generating insights that facilitate informed decisions.
Personalization: Contextual responses create an experience close to human service.
What is GenAI Chatbot
offers results?
Developing a GenAI Chatbot with BlueMetrics means counting on an experienced team, responsible for more than 100 successful projects. Our pragmatic approach and pre-configured solutions ensure agile implementation, with fast, secure and customer-tailored deliveries, avoiding long projects with no results.
